Privacy Policy

NEX360 is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services or visit our website.

 1. Information We Collect

We may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, company name, and job title.

  • Payment Information: When you purchase our services, we may collect payment details via secure third-party payment processors.

  • Technical Data: IP address, browser type, device information, and website usage analytics.

  • Communication Data: Any information you provide when contacting us or subscribing to our newsletters.

  • Service Data: Information related to the services we provide, including login credentials and project details.

 2. How We Use Your Information

We use your data for the following purposes:

  • To provide and manage our services.

  • To communicate with you regarding inquiries, services, and customer support.

  • To process transactions securely.

  • To improve our website, services, and user experience.

  • To comply with legal obligations and enforce our Terms and Conditions.

  • To send marketing and promotional materials (only if you have opted in).

 3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your data.

  • Contractual Obligation: When processing is necessary to fulfill a contract with you.

  • Legal Obligation: When processing is required by law.

  • Legitimate Interests: When processing is necessary for our business operations, provided your rights do not override our interests.

 4. Data Sharing & Third-Party Disclosure

We do not sell, rent, or trade your personal data. However, we may share your data with:

  • Service Providers: Third-party vendors assisting in hosting, payment processing, and analytics.

  • Legal Authorities: When required by law or to protect our rights and security.

  • Business Transfers: In case of mergers, acquisitions, or restructuring.

All third parties handling personal data are required to comply with data protection regulations.

 5. Data Security & Retention

We implement security measures to protect your data from unauthorized access, loss, or misuse. Your data is retained only for as long as necessary for its intended purpose or to comply with legal requirements.

 6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request to correct inaccurate or incomplete data.

  • Deletion: Request deletion of your data where legally permissible.

  • Restriction: Request to limit the processing of your data.

  • Objection: Object to certain types of processing.

  • Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at policies@nex360.co.uk

 7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather analytics. You can manage your cookie preferences via your browser settings.

 

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

 

For any questions or concerns regarding this Privacy Policy, please contact us at policies@nex360.co.uk