Effective Date: December, 2024
Last Updated: November, 2024

1. Introduction

Welcome to NEX360. These Terms and Conditions govern your access to and use of our website, services, and any related content provided by NEX360 (“we,” “us,” or “our”). By using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

2. Definitions

• “Client” refers to any individual or business entity that engages NEX360 for services.

• “Services” refers to website development, digital marketing, branding, and other IT-related services offered by NEX360.

• “Agreement” refers to these Terms and any separate contract signed between NEX360 and the Client.

3. Services Provided

NEX360 offers:

• Website design and development

• Branding and logo design

• Digital marketing services

• SEO and content creation

• IT consultancy and Microsoft 365 integration

Specific service details will be outlined in a separate agreement where necessary.

4. Client Responsibilities

Clients agree to:

• Provide accurate and complete information required for the services.

• Cooperate in a timely manner to prevent delays.

• Ensure compliance with all applicable laws when using our services.

• Pay agreed fees as specified in invoices or contracts.

Failure to comply may result in delays or service termination.

5. Payment Terms

• Fees for services will be specified in contracts or invoices.

• Payments must be made within the timeframe outlined in invoices.

• Late payments may incur penalties or suspension of services.

• No refunds will be issued once a service has commenced, unless agreed otherwise.

6. Intellectual Property Rights

• NEX360 retains ownership of any pre-existing materials, tools, and methodologies used in service delivery.

• Upon full payment, Clients will own the final deliverables created for them, except for third-party software or assets, which remain the property of respective owners.

• Clients grant NEX360 permission to showcase completed projects in our portfolio unless otherwise agreed in writing.

7. Confidentiality

• Both parties agree to keep confidential any sensitive information shared during the course of business.

• Confidentiality obligations will remain in effect even after termination of services.

8. Limitation of Liability

• NEX360 will not be liable for any indirect, consequential, or incidental damages arising from the use of our services.

• Our total liability for any claim shall not exceed the amount paid by the Client for the service in question.

9. Warranties & Disclaimers

• NEX360 strives to provide high-quality services but does not guarantee uninterrupted or error-free performance.

• Services are provided “as is” without any implied warranties.

10. Termination of Services

NEX360 reserves the right to terminate services if:

• The Client fails to comply with these Terms.

• Payments are not made as agreed.

• There is evidence of fraudulent or unlawful activity.

11. Data Protection & Privacy

• We process personal data in accordance with the UK GDPR and Data Protection Act 2018.

• Clients’ data will be handled securely, as outlined in our Privacy Policy.

12. Governing Law & Dispute Resolution

• These Terms shall be governed by the laws of England and Wales.

• Disputes will first be resolved amicably. If unresolved, disputes shall be subject to arbitration in the UK.

13. Amendments to Terms

NEX360 may update these Terms from time to time. Clients will be notified of significant changes. Continued use of our services after changes means acceptance of the revised Terms.

For any inquiries regarding these Terms, please contact us at policies@nex360.co.uk